qivo quest
Privacy Policy
Last updated September 13, 2026
qivo quest (“qivo,” “we,” “us”) is a homework and motivation app. A parent or guardian creates an account and adds one or more student profiles. This policy explains what we collect, why, who we share it with, and the choices you have.
Who qivo quest is for
Only a parent or legal guardian, or a student who is 18 or older, may create a qivo quest account. A student never signs up on their own — a student profile exists only as a “view” under a parent or guardian’s account, which that adult sets up and controls.
When you add a student profile, we ask for their age range (under 13, 13–17, or 18+) — not a birthdate. If the student is under 13, we show you specifically what we’d collect for them and ask you to explicitly acknowledge that before the profile is created. You can review, download, or delete everything for any profile, or turn AI features off, at any time from Privacy & data inside the app.
The parent or guardian owns the account and controls every student profile under it, including all of the privacy choices described below.
What we collect
Account information
- The parent’s email address and a password (stored hashed).
- Subscription and billing status. Card details are handled by Stripe; qivo never sees them.
Student profile
- First name or nickname, an age band (under 13 / 13–17 / 18+), and the student’s chosen world and avatar.
- An optional parent PIN (one per account) that keeps the grown-up side locked when a student is using the app, stored hashed.
Schoolwork
- Assignments — title, notes, due date, subject, and project steps — whether typed in, scanned with the “Que” helper, or imported from a calendar link you paste in.
- Photos or screenshots a student scans with Que. These are re-encoded and stripped of location and camera metadata before storage.
- Class syllabi a student or parent adds on a class page: the original file (kept in a private folder, removed when the syllabus is removed) and what Que read from it — teacher name, a short summary, how grades are weighted, and the big test and project dates.
Activity
- What got done and when, taps on the “I’m stuck” helper (and which kind of stuck), focus-sprint use, world switches, and check-in views.
- Coins earned, collected items, and game scores.
- Occasional short survey answers about how homework is going.
Calendar integration
- A read-only calendar link (an
.icsURL) you paste in from Canvas (eCampus), Google Classroom, a district portal, or similar. qivo does not log in to your school system, does not store a school password, and receives only calendar events — never grades. The link is encrypted before it is stored.
Sharing with friends
A student can share a picture of their world or a streak milestone. The picture shows a first name or nickname, the world they chose, a small collection of their own things, and fun counts such as days in a row. It never shows schoolwork, grades, a last name, an email address or a photo. The student chooses who receives it; we do not post anything publicly ourselves. A parent can turn sharing off for a student at any time in Privacy & data. Two students can be connected as “buddies” only when a parent on each side agrees (one sends an invite link and the other opens it and taps Join); the only things buddies see of each other are a first name or nickname, which world they play in, whether they have started today, their shared streak and shared dragon, a cheer (a star, a clap or a checklist; there is no chat), and, if a student chooses to send one, a small picture of a world look they saved, with its name. Those pictures fade after two weeks unless the other student keeps them, and they are removed if the parents disconnect. Either parent can disconnect at any time.
Teacher notes and family rewards
When a school calendar is connected, the note a teacher posted on an assignment is saved with that assignment so a student can read it, with its links, from the assignment. We keep it as the teacher wrote it (up to 8,000 characters), show it only to the family, never delete it with the assignment, and send it to our AI provider only if AI help is turned on for that student (see AI features below). Parents can also add up to five real rewards for a student to spend coins on at home (such as “pizza night”), and a student can ask for one; these are only visible to that family. Both are removed when the student or the account is deleted.
Saved looks
A student can save how a world is decorated, with a name they type and a small snapshot picture, and bring it back later (up to 24 per world). These stay with the student and are visible only to that family, unless the student sends a picture of one to a connected buddy as described above.
Pet pictures
A student can add up to three pictures of their pet to use as stickers in their worlds. Each photo is looked at once by our AI provider (Anthropic) only to confirm it shows an animal and no people; the picture is not kept by us at that step. The pet is cut out of the photo on the student’s own device, and only the cut-out is saved, in a private folder. It never appears on shared cards or a “Visit my world” page. A parent can turn pet pictures off in Privacy & data, and removing a pet deletes its picture.
How we use it
- To run the board — show one assignment at a time, track progress, award coins and unlocks.
- To power the Que helper and the parent check-in (see “AI features” below).
- To send the check-in email and reminders you turn on.
- To operate, secure, debug, and improve qivo quest.
We do not use student data for advertising, we do not sell or rent it, and we do not build or share a commercial profile of any student.
School summary
From the grown-up menu, a parent can make a one-page “school summary” of how their student works (when work gets done, how steady it is, which supports were used). It is counted from the student’s own activity in the app, built when the parent opens the page, and not sent to any AI provider. We do not keep a copy and nothing is sent to a school. It leaves qivo quest only if the parent prints or saves it, and the parent chooses who sees it.
AI features
Que (assignment scanning and project breakdown), the AI time estimate, the weekly coaching note, the AI-written first steps, and the AI-written notes for parents send limited information to our AI provider, Anthropic, to generate a response:
- The text of the assignment being worked on, and — for a scan — the photo or document.
- For the weekly note: counts and patterns from the week (how many assignments, which subjects, how often “stuck” was tapped). No free text.
- For a first step, “I’m stuck” steps, or a study plan: the assignment title, class, type, the class’s unit names, and the teacher’s note. Email addresses, phone numbers and links are removed from the note first. A student never types to the AI, and it is told never to give answers or do the work.
- For the notes written for parents (Glow ideas and the weekly talk question): the titles of work finished that week and counts such as streak days. The student’s name is not sent.
The student’s name, grades, and history are not sent. Under Anthropic’s commercial terms, this data is not used to train AI models and is retained by them only briefly for trust-and-safety purposes. Students cannot chat freely with the AI. A parent can turn AI features off for any student on the Privacy & data page.
Who we share it with
We use a small number of service providers who process data only to provide their service to us:
- Supabase — database, authentication, and file storage.
- Vercel — website hosting.
- Anthropic — the AI features described above.
- Stripe — subscription billing.
- Resend — sending the check-in email.
- Google (Tag Manager and Analytics) — counts visits to our public pages (the home page, demo, sign-up, log-in, FAQ, terms and this policy) so we can see how people find us. It is not used inside the signed-in app, so it never sees a student’s board, schoolwork or activity.
We may disclose information if required by law, to protect someone’s safety, or in connection with a merger or acquisition (you would be notified).
How long we keep it
- Account and student profiles: while the account exists.
- Completed assignments: about 12 months, then removed.
- Activity events: about 180 days, then removed automatically.
- AI coaching notes: about 60 days.
- The calendar link: until you disconnect it, then deleted.
When you delete a student profile or your account, we remove the associated data promptly.
Your choices and rights
From the Privacy & data page inside the app (board menu → Privacy & data), a parent can:
- See what qivo stores about a student.
- Download a student’s full data as a file.
- Turn AI features on or off.
- Disconnect a calendar and delete the stored link.
- Delete a student profile and everything under it.
To ask a question, request access, or request deletion by email, contact checkin@qivoquest.com. Depending on where you live, you may have additional rights (to access, correct, delete, or port data, and to appeal a decision); we honor these for all users.
Security
Data is encrypted in transit and at rest. The database enforces row-level access so one family’s data is not reachable by another. The calendar link is separately encrypted. No system is perfectly secure; if a breach affects your data we will notify you and the relevant authorities as required by law.
Schools
qivo quest is currently sold to families, not schools or districts. If we offer a school version in the future it will have its own agreement and this policy will be updated.
Changes
We will post any changes here and update the date above. For material changes we will also notify account holders by email.